Shipping policy

Shipping

We ship Australia-wide with Australia Post or a courier. We don't ship overseas yet. All prices include GST.

  • Small items (strings, pedals, leads, accessories, records): from A$10. Free standard shipping on orders over A$199.
  • Ukuleles, mandolins and violins: A$40 standard, free over A$199.
  • Guitars: A$90 (Qld), A$110 (NSW, Vic, ACT), A$120 (SA, Tas), A$150 (NT), A$160 (WA). Over A$2,000: free to Qld, NSW, Vic, ACT and Tas; half price to SA, WA and NT.
  • Basses: A$95 to A$165 by state. Over A$2,000: free to Qld, NSW, Vic, ACT and Tas; half price to SA, WA and NT.
  • Amps and other large items: priced by weight and state at checkout.
  • Pickup from 16 Chrome St, Salisbury is free, and usually ready within 2 hours while we're open.

Order before 12pm on a weekday and most small items go out the same day. Guitars and amps take longer to pack safely.

If it arrives damaged or doesn't arrive, tell us. We'll repair, replace or refund it. Any claim with Australia Post or the courier is our job, not yours.

See checkout for the exact price for your order.