Servicing & Repairs

We service and repair guitars, basses and pedals. No booking needed: just bring it in.

Bring it to The Workshop

Shed 2, 17 Chrome St, Salisbury QLD 4107

Over the road from the shop, next door to the Salisbury Community Bookshop.

Monday – Friday: 9am – 5pm
Sat, Sun: Closed

Line drawing of The Workshop, Shed 2, 17 Chrome St

Can’t make those hours? Drop repairs at the shop any time we’re open, at 16 Chrome St. Our techs look at them on the next business day they’re at work.

Shop hours

Mon, Tue, Wed, Fri: 9am – 5:30pm
Thursday: 9am – 7pm
Saturday: 9am – 4pm
Sunday: 10am – 3pm

How long it takes

Most servicing3 to 5 business days
Restring1 to 2 business days
Setup5 to 7 business days

Bigger repairs are quoted, or charged by the hour. If we need to order parts we don’t stock, we ask for a deposit first.

What we work on

Guitars and bassesElectric, acoustic and bass. Setups, restrings, frets, nuts, bridges, pickups and wiring.
PedalsFor electronics, we work on pedals only, within a limited scope.
Not ampsWe don’t do amplifier work. For amps, try BJ Amplifiers (Redbank) or Totally Technical (Bowen Hills).
Not paintWe don’t respray, or touch up paint or finishes.

Prices

These prices are a guide. Our techs confirm the price once they’ve seen your instrument.

All repair prices are for labour only. Parts and strings are extra, unless it says so.

Servicing and setups

Restring, Clean and Inspection: $80; We take off the old strings and clean the whole guitar. We polish the frets and fretboard, fit the strings you choose, and check and tighten the tuners. We also check the guitar for structural problems and give you a written note on its condition. Strings are extra.
Standard Set Up: $175; Everything in a clean and restring. Then we adjust it to play its best: string height, the neck, the nut and the saddle. We set it so notes stay in tune all the way up the neck. We also check the whole guitar for faults, inside and out. Electric, acoustic and bass are all the same price.
Set Up with Floyd Rose or Locking Bridge: $230; Everything in a standard setup. A Floyd Rose or other locking bridge takes longer to set up, so it costs more.
12-String Setup: $195; Everything in a standard setup, on a 12-string guitar. Twice the strings, so it takes longer.
Deluxe or Restoration Setup: $230; For neglected instruments that need more work than a standard setup.

Repairs

Fret Level, Crown and Polish: $160; We level the frets, reshape them and polish them. Stainless steel frets cost $50 extra. A full re-fret is quoted.
Fret Level, Crown and Polish with Setup: $335; The fret work above, plus a standard setup.
Acoustic Bridge Repair: From $250; Includes most of a clean and restring, a setup, and the preparation, clamping, glue and consumables. The final price depends on the damage, any bracing needed, and past repairs. Bring it in and we'll quote it.
Output Jack Replacement: $70; We replace the socket your lead plugs into. A hollowbody surcharge may apply.

Extras

Pickup Installation: $85, then $50 each; $85 for the first pickup and $50 for each one after that. A hollowbody surcharge may apply.
Standard Nut or Saddle: $80; We fit a ready-made nut or saddle. We adjust its height, its width and the string slots.
Custom Bone Nut or Saddle: $125; We cut and shape a new bone nut or saddle to suit your instrument and your strings.
Strap Pin Installation: $45 - $65; We fit 1 strap pin for $45, or 2 for $65. Parts are included.

Other Stuff

Bench Fee: $50; Want a tech to take a look and give you advice? This is the charge for that. If you go ahead with the work, it comes off the bill.
Hourly Rate: $140 an hour; For work that isn’t on this list. We charge in 15-minute blocks of $35.
Electronics/Pedal Repairs: Bench fee + hourly; We fix effects pedals and electrical faults. That covers finding the fault, new jacks and switches, and cleaning inside. The $50 bench fee applies first, then the hourly rate. We don’t work on amps.
Priority Fee: 50% extra; Jump to the front of the queue. The minimum is $40. Check with the tech first.
Hollowbody Surcharge: $35; For hollow guitars like a Gibson 335. The work is done through the f-hole, so it takes longer.
Custom Builds & Servicing: POA; Got a cool idea or a special request? We'd love to help. Ask our techs for a quote.

Want something that isn’t listed? Bring it in for a chat and a quote.

What to expect

Bring it inNo need to book. On weekdays, bring it to The Workshop, 9am to 5pm. On weekends, drop it at the shop.
Have a chatOne of our team takes a look. We talk about the work you’d like done.
We book it inWe take your details and book your instrument into our system. If it needs parts, or it’s a trickier job, we tell you the new time.
We call youWhen it’s all done, we give you a call to say it’s ready. Pick it up from The Workshop on weekdays, or from the shop on weekends.

Meet the Technicians

Leo

He has built around fifteen guitars and basses. He’s a bass player at heart.

Read Leo’s Q&A

What first drew you into building and working on guitars?

I started by constantly tinkering with my own instruments and those of my bandmates, usually making a mess of them. In 2019, I decided to properly build my first guitar with guidance from Noom Guitars in The Gap. I hadn’t touched a power tool since school, but it sparked something. Now I’ve built around fifteen guitars and basses since that first rough attempt. I work on our customers' guitars every day.

Is there a standout project you’re especially proud of?

Definitely my electric sitar, inspired by the old 1960s Coral model. It’s got six standard strings, thirteen sympathetic strings, and a custom aluminium buzz bridge I designed myself. It nails that unmistakable electric sitar tone you hear on classic records.

What do you focus on when setting up or repairing instruments?

I’m all about precision setups that make a guitar or bass play its best. Having built so many instruments, I understand how structure, hardware, and materials affect performance. That insight helps me spot issues quickly and fine-tune everything for stability and feel. I especially enjoy it when someone brings in an unexpected instrument that turns out to sound incredible.

What kind of instruments do you love working on, and any simple care advice?

I’m a bass player at heart, so a P-Bass setup with flatwounds always makes my day. My dream setup job would be a 1970s Greco P-Bass in sunburst with a rosewood board.

For looking after your gear, keep it in its case. Wash your hands before you play, and wipe the strings after. The basics go a long way.

Alex

He loves electronics: finding faults, mods and custom wiring.

Read Alex’s Q&A

How did you get into working on guitars?

I decided one day to build a guitar just because it seemed cool. I came into the shop to buy parts. When I showed the finished result to the team, they were really encouraging. I kept building, kept hanging around, and eventually ended up working here in 2025.

What kind of projects have you worked on?

Mostly unique, experimental builds, with some being closer to art pieces than guitars. The standout is my Game Boy guitar. It has a slot for Game Boy cartridges. Each one contains a different effects pedal, so you can plug them in for new sounds depending on the game.

What’s your specialty when it comes to repairs and setups?

Electronics. I love troubleshooting and figuring out why something isn’t working, whether it’s a guitar or a pedal. I also take on mods and custom wiring jobs. If someone has an out-of-the-box idea, I’ll tell them if it’s possible and find a way to make it happen.

What's your biggest tip for keeping instruments in great working order between services?

My biggest tip? If any electronic part feels loose, like a jack or knob, tighten it straight away before it breaks.

Selling a guitar? See Instrument Buys & Trades. Looking for one? See New Arrivals.