Guitar & Instrument Servicing and Repairs

All done in-house by our guitar and instrument technician experts!

What to Expect:

  • No need to book ahead, just drop your instrument in during our opening hours.
  • One of our friendly team will take a look and chat with you about the work you’d like done.
  • We’ll grab your details and book your instrument into our system.
  • Most servicing takes about 2 to 5 business days. If parts need to be ordered or it’s a trickier job, we’ll let you know the updated lead time.
  • Once it’s all done, we’ll give you a call to let you know it’s ready for pickup.
Please note that all prices are subject to assessment by technicians, so it's always best to come into the store for an assessment on your instrument. These prices can give you a rough idea of what to expect. Looking for a service not listed? Bring it in for a chat and a quote.
All repair prices are for labour only and do not include parts/strings unless otherwise stated. We also don’t respray or touch-up paint or finishes.

Guitar Servicing

Clean and Restring

$75
Removal of old strings, clean all over, polish of frets and fretboard. Installation of your strings of choice, check and tighten of machine heads. Price excludes strings.

Standard Set Up

$165
Clean and restring, plus any adjustment of the action, intonation, truss rod, nut height, and saddle radius, plus full structural and electrical inspection.

Set Up with Floyd Rose

$220
Everything included in a standard set up, floating bridge/Floyd Rose just makes for a more complicated and lengthy process.

Guitar Repairs

Electrical Inspection and Repairs

$130/h
Hollowbody surcharge may apply. Minimum bench fee applies, then billed in 15-minute increments.

Input Jack Socket Replacement

$65
Hollowbody surcharge may apply.

Fret Level and Dress

$300
Includes everything with a standard set up + level, recrown, and polish. Full re-frets performed on a quote basis. Stainless steel frets incur an additional $50 charge.

Acoustic Bridge Repair

From $185
Price depends on the difficulty of repair, which can be estimated during an assessment, so it’s best to bring the instrument in for a quote. Difficulty may depend on the damage, need for bracing, and history of the instrument, including any previous attempted repairs.

Extras

Pickup Installation

$65/pickup
On acoustics or electrics. Hollowbody surcharge may apply.

Strap Pin Installation

$45 - $65
Fitting and installation of 1 ($45) or 2 ($65) strap pins. Parts included.

Standard Nut or Saddle

$70
For pre-cut regular nuts, adjusting for height, width, and slot size for strings.

Custom Nut or Saddle

$90
Includes cutting, shaping and fitting blank nut to specific requirements, depending on the instrument, string gauge and chosen material.

Other Stuff

Electronics/Pedal Repairs

From $45
We can repair most DC-powered electronics, including effects pedals, rack units, mixers, synths, etc. Services include: Fault diagnostics, input jack and switch replacements, and cleaning of internal parts. Minimum bench charge, then billed in 15-minute increments at $130/h. Due to regulatory requirements, we are unable to service amps.

Rush Job Fee

50% extra
Jump to the top of the queue. Must be confirmed with the technician first.

Minimum Bench Charge

$45
Need a technician to just take a look and give you advice on your instrument?

Hollowbody Surcharge

$30
For Gibson 335's and the likes, as work is done through the F Hole.

Visit us In Store

16 Chrome Street, Salisbury QLD 4107
Get directions

Meet the Technicians

Leo

What first drew you into building and working on guitars?

I started by constantly tinkering with my own instruments and those of my bandmates, usually making a mess of them. In 2019, I decided to properly build my first guitar with guidance from Noom Guitars in The Gap. I hadn’t touched a power tool since school, but it sparked something. Now I’ve built around fifteen guitars and basses since that first rough attempt, and I work on our customers' guitars every day.

Is there a standout project you’re especially proud of?

Definitely my electric sitar, inspired by the old 1960s Coral model. It’s got six standard strings, thirteen sympathetic strings, and a custom aluminium buzz bridge I designed myself. It nails that unmistakable electric sitar tone you hear on classic records.

What do you focus on when setting up or repairing instruments?

I’m all about precision setups that make a guitar or bass play its best. Having built so many instruments, I understand how structure, hardware, and materials affect performance. That insight helps me spot issues quickly and fine-tune everything for stability and feel. I especially enjoy it when someone brings in an unexpected instrument that turns out to sound incredible.

What kind of instruments do you love working on, and any simple care advice?

I’m a bass player at heart, so a P-Bass setup with flatwounds always makes my day. My dream setup job would be a 1970s Greco P-Bass in sunburst with a rosewood board.

For looking after your gear, keep it in its case, wash your hands before you play, and wipe the strings after. The basics go a long way.

Alex

How did you get into working on guitars?

I decided one day to build a guitar just because it seemed cool. I came into the shop to buy parts, and when I showed the finished result to the team, they were really encouraging. I kept building, kept hanging around, and eventually ended up working here in 2025.

What kind of projects have you worked on?

Mostly unique, experimental builds, with some being closer to art pieces than guitars. The standout is my Game Boy guitar, which has a slot for Game Boy cartridges that each contain a different effects pedal, so you can plug them in for new sounds depending on the game.

What’s your specialty when it comes to repairs and setups?

Electronics. I love troubleshooting and figuring out why something isn’t working, whether it’s a guitar or a pedal. I also take on mods and custom wiring jobs. If someone has an out-of-the-box idea, I’ll tell them if it’s possible and find a way to make it happen.

What's your biggest tip for keeping instruments in great working order between services?

My biggest tip: If any electronic part feels loose, like a jack or knob, tighten it straight away before it breaks